May 26, 2009

ECM and Creating a Document Strategy - Podcast

I did a fun interview with Kevin Craine recently during his podcast series.  You can access it by going directly HERE or by navigating the widget below.  I'm on podcast 9.




May 26, 2009 10:09:18 PM

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Management ECM Excuse #5: It’s good for staff to be busy Management ECM Excuse #5: It’s good for staff to be busy. We understand that professionals can spend an average of 1 1/2 hours per day processing emails. That’s what we pay them for. Check out the video at http://www.aiim.org/excuse5. Reality: No it isn’t. You pay them to make good decisions in a timely fashion. You pay them to come up with new ideas for moving the business forward. You pay them to be the public face of your organization. If you don’t think you do, then you’re in the wrong business – or more likely, out of business altogether. Having said that, let’s be clear that there’s nothing wrong with keeping people busy – in fact, most people want to be kept busy, or their days drag and they begin to look for new employment. But what they really want is to be productively busy: intellectually challenged, fully engaged in what they’re doing, and working toward some tangible end. Having them chase information on a regular basis achieves none of these objectives – especially when they know there are technologies available that can do much of this work for them. Strange as it sounds, information management thus can be considered...
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Connecting Enterprise Records Management with #EHR and #EMR I came across an interesting paper from last year from an AHIMA group that did a good job of discussing the intersection between electronic health records and overall records and document management. The paper is entitled Enterprise Content and Records Management for Healthcare. What I particularly liked about the paper is the graphic on the left, because it illustrates for me the challenge that we are likely to face as the process of certifying electronic health records providers proceeds as part of the Obama Administration stimulus project. (See previous post, What I Know So Far About EHR and EMR and ECM) I think a key issue here for document solution providers is how the certification process will work across the concentric circles in the diagram. The EHR provider certification process likely to be conducted by CCHIT will likely be focused on the inside two circles. Given the decentralized and balkanized current nature of healthcare automation, many document management solutions currently play in the outer ring. So my question -- the same one I raised in my earlier post -- is how the product certification process will manage the connection points between the three rings -- and especially the outer ring....

John Mancini

I am president of AIIM, a non-profit that helps organizations find, control and optimize their information

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