10 Fast Facts About Document Management Value

10 Fast Facts About Document Management

Pam Doyle’s (Pam is from Fujitsu’s scanner group and a long-time AIIM ECM and ERM trainer) presentation at the AIIM road show in Chicago contained some “fast facts” about document management that I thought worth repeating.  I thought these reminders of DM value were particularly relevant given the coming tightening of IT resources:

1. Companies spend $20 in labor to file a document, $120 in labor to find a misfiled document, and $220 in labor to reproduce a lost document.
2. 7.5 percent of all documents get lost; 3 percent of the remainder get misfiled.
3. Professionals spend 5 – 15 percent of their time reading information, but up to 50 percent looking for it.
4. The average document photocopied 19 times.
5. There are over 4 trillion paper documents in the U.S. alone and they are growing at a rate of 22% per year (PricewaterhouseCoopers).
6. Corporate users received an average of 18 megabytes (MB) of e-mail per day in 2007; E-mail is expected to grow to over 28 MB per day by 2011.
7. Users send and receive an average of 133 e-mail messages per day (Radicati Group).
8. A single FAX machine costs $6,200 per year (Captaris); the average time to manually FAX a document is 8 minutes.
9. The average cost to send a package via courier service is between $8 and $15.
10. The cost of office space has increased 19% (Office Space Across the World 2008).

Comments

[sge]

The upcoming seminar will be hold in Sydney on DEC 9, 2008. Anyone who is interested in more information on document management and collaboration solutions can visit http://www.nsynergy.com/Pages/Seminars.aspx and register for joining it free of charge.

[B. Faijj]

Totally agree with this article. Searching information is crucial in every organization. With a Document Management System, organizations can save a lot of time on this point.
It makes it easier to find the correct information for professionals.

[Mirko Herrmann]

Generally i agree - thanks for this argumentation. Only point i doubt is about the raising costs of office space in times of real estate crisis. Maybe you could explain this very fast fact in detail?

[Katja Kuldszun]

This all quite interesting, the fast facts have even found their way into a German knowledge management magazin. I would like to use these figures to push the topic within my company. Is there somekind of study that would underline the figures of the costs for filed documents and wrongly filed documents?

[Denis]

indeed, quite interesting - however, it would be useful to provide the data behind the facts, so we can cross check and refer to it when making the case.

Thanks in advance.