When asked to identify the department to whom the BPM team reports, survey responses were divided among technical and business roles. Surprisingly, BPM is not currently tightly aligned to compliance/legal/quality teams, in spite of the promise of BPM to deliver process quality and consistency.
The above results are from a new AIIM Industry Watch survey on Business Process Management. The overall survey results will be released next week. Members of the press should contact Beth Mayhew for an advance copy.
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