Digital Landfill

Get Digital Landfill on Pulse - here's how

If you have an Android device or and iPhone or an iPad, you might want to think about getting Pulse.

Pulse is the most enjoyable RSS Reader I've found. The design is smart and easy to use. I like it better than Flipboard.

You can choose from a variety of curated channels and/or link to the feeds in Google Reader. You can also add Digital Landfill as a channel (hint hint). All you need to do is search on "Digital Landfill" and you'll see it in the list (see picture for the screen shot on the iPhone).

What comes after 8 things... stand by...

I'm in the planning stages for a new "8 things" project.  Super secret details to be announced soon.

Want to get in on the ground floor as a content contributor? Send me a quick e-mail at johnmancini<at>aiim.org and I'll put you on the contact list when I get things rolling.

BTW, here's the link for the 8 things posts and here's the link for the some of the resulting 8 things e-books.

New Email delivery for Digital Landfill

Just a quick note to Digital Landfill e-mail subscribers...

Beginning next week, you will get a weekly digest of posts to the Digital Landfill blog. Our objective is to cut down the volume of your email from the blog.

So watch for the first email digest May 31 on TUESDAY and every Tuesday thereafter.

No transition is without its bumps, so let me know at johnmancini<at>aiim.org if you experience problems.

Briefing info on AIIM Fab Social Business Conference

Here's a little background on our September 8 virtual conference.

Sign up now; spots are limited...

Social Business Conference, September 8, 2011

View more presentations from Atle Skjekkeland

Have you downloaded our free Social Business Strategy Roadmap?

Traffic Court and Document Management

"All we want are the facts."

For those aware of your cultural history, this was, in fact, what Joe Friday ACTUALLY said. It was later modified to, "Just the facts, ma'am." For those young people who have no idea what I am talking about, or who have no idea who Joe Friday was, I plead guilty to being ancient.

I was recently asked for my advice -- document and information management advice, not driving or legal advice -- about a traffic court situation.  Per Joe Friday, what follows are the facts (and nothing but the facts), followed by my advice.

I would like to tap into the power of my network to determine whether the information management advice I gave was crazy or not.

The Facts

• The subject in question is a resident of Virginia.
• The subject was temporarily living in a neighboring state.
• The subject has a somewhat dubious record with regards to traffic-related points.
• The subject got a failure to wear a seat belt ticket (new law allowing officers to pull as a primary rather than secondary offense; now also a points violation).
• The ticket had the right name and the temporary address in neighboring state (not the permanent address back in Virginia).
• The ticket had a totally wrong drivers license number and the wrong state (not sure why the officer got that wrong; could it have been intentional and he was a nice guy and some sort of unofficial warning?)
• The ticket had the right vehicle tag number, but the wrong state (again, same question as above).
• The fine is $130, which is less than it would actually cost in gas (not to mention time) to drive back to the neighboring state and contest the ticket.

My Information Management Advice

• Why the hell weren't you wearing a seat belt? 
• The only way I can think of to track the offense and the potential points back to your driving record in Virginia is through a SSN or a driver's license number.  
• Given that the there is no SSN linked to the ticket, and the driver's license number is totally inaccurate, you are off the hook in regards to points being transferred back to Virginia. Don't risk your good luck by going back and contesting the whole thing and raising the possibility that the information will be actually corrected.
• My advice -- Just pay the fine as a testament to your stupidity and don't bother thinking about driving back there to contest it.

Your Verdict

• Is this sound advice relative to the likely information linking and records management capabilities of the various systems? 

Please feel free to post a comment.

 

 

 

Content Management and Cheap Ass Beer

Ahhhh….If only life were simpler.

One of the things that I struggle with is how to explain what our industry does simply and succinctly (but alas also somewhat accurately).

Messaging in the enterprise IT business is not as easy as it is for the gentleman in the attached photo. He in the cut-rate beer business selling beer across the street from Camden Yards to people who have been drinking massively overpriced beer for 3 hours at a baseball game and who come across the value proposition "2 beers for $5" after the game and think they have died and gone to heaven.

With that said, though, there are some examples out there where fortunately we all seem to be getting to the point a little more quickly. Here are a few I like...

I think our tag line -- "We help organizations find, control, and maximize their information" -- is not bad. Could be better, but OK.

IBM's succinct "ECM helps companies make better decisions faster" is pretty good.

Hyland says, "We’re a smart group of techno-geeks fanatical about helping our customers make their paper and information work harder." That's kind of fun. I like the techno-geeks bit.

Kofax focuses on "Document Driven Business Process Automation." 5 words. Now we're getting somewhere.

Have you come across any you like? Who can find the one incredible tagline that captures the sublime elegance of a content management solution as succinctly as "Cheap Ass Beer?"

Post 'em in a comment.  Maybe we'll round them all up and have a vote.

-----

AIIM Capture Software Product Study -- http://www.aiim.org/Research/Product-Studies/Capture

AIIM's September 8 virtual conference -- register now -- http://www.aiim.org/Events/SOE-Conference

AIIM 2011 State of the ECM Industry study -- http://www.aiim.org/Research/Industry-Watch/State-of-the-ECM-Industry-2011

 

We won't be doing one of those sucky virtual trade shows with avatars walking around aimlessly...

...But we will be doing a virtual CONFERENCE.

For the last three years AIIM has analyzed how our 65,000 community members are using social technologies. Based on those results and the work with noted futurist and author Geoffrey Moore, AIIM has identified early adopters and thought-leaders willing to share their experience at a virtual CONFERENCE on September 8th, 2011 (http://www.aiim.org/Events/SOE-Conference).

Attendees will get ideas for how to use social technologies to engage customers and empower staff from early adopters, and get a roadmap for implementing social technologies with the appropriate governance structure.

What the event WON'T be is one of those goofy virtual TRADE SHOWS.

Speakers include...

• Andrew McAfee, Founder of the term Enterprise 2.0 and Principal Research Scientist at the Center for Digital Business in the MIT Sloan School of Management
• Dr. David Weinberger, co-author of the bestseller The Cluetrain Manifesto
• Debra Logan, VP Gartner Research
• John Mancini, AIIM President
• Vinicius da Costa, Associate Director, Collaboration and Social Media Solutions, Kraft Foods
• Bert Sandie, Director - Technical Excellence, Electronic Arts
• Steve Ressler - GovLoop, President & Founder
• Claire Flanagan - CSC, Director, Social Collaboration Strategy
• John Stepper - Deutsche Bank, Managing Director
• Jacob Morgan - Chess Media Group
• Ajay Budhraja - Department of Justice, Chief Technical Officer
• Ming Kwan - Nokia, Marketing Manager
• Jennifer Leggio - Sourcefire, Senior Director, Online Marketing
• Gayle Weiswasser- Discovery Communications, Vice-President, Social Media Communications

Attend this 1-day virtual conference to learn how your organization can use social technologies to engage staff or customers with the appropriate control and governance. Get a free roadmap for implementingsocial technologies, and learn how to manage information assets and recordsfrom systems that are much more distributed, informal, and ubiquitous than anything that has been known previously.

3 conference tracks...

1. Strategies - Get strategies for engaging customers and empowering staff.
2. Use cases - Learn from the experience of early adopters and visionaries.
3. Governance - Learn how to manage social processes and technologies.

The full conference agenda and registration details are now available at http://www.aiim.org/Events/SOE-Conference.

 

8 great #ECM and #e20 blog posts from the #AIIM community expert bloggers - Part 8

If you must print 

by Chris "Imaging Savant" Riley, Sr. ECM & Document Capture Architect for ShareSquared Inc. (Capture)

I print approximately 6 pages a year now, I don’t own a fax machine, and I scan like crazy.  This is not the norm, but hopefully the trend.  What I’ve noticed recently in projects is that I now ... read more

PG&E Update 

by Bud Porter-Roth Consultant for Porter-Roth Associates (ERM Capture)

Since my last post, the California Public Utilities Commission (PUC) has made several interesting rulings on PG&E’s inability to provide documentation and records on their in-ground gas transmis... read more

Replicating User Profile Data in SharePoint 2010 

by Michael Doyle, SharePoint Architect for Waggener Edstrom Worldwide (SharePoint)

There are two ways to get user profile data on your farm from an existing farm in SharePoint 2010. The first is to consume the User Profile Service of the host farm, but this causes issues if yo... read more

A Bad Case of SharePoint 

by Daniel Antion Vice President Information Services for American Nuclear Insurers (SharePoint)

If you have ever had food poisoning, you know that the moment you realize it, your thoughts are highly focused on dealing with the symptoms. Afterwards, you work your way through the recovery pr...read more

E2.0 + CRM = SCRM 

by Joe Shepley Consultant for Doculabs (Social Business)

Right now I’m in the middle of a series that’ll take a hard-nosed, realistic look at how Enterprise 2.0 will impact organizations, not from the ivory tower perspective of a fresh start, wh... read more

E2 Adoption Success in a Toy Store 

by John Brunswick Senior Solution Consultant for Oracle Corporation (Social Business)

Last week I had an intense realization around the fate of E2 adoption - in a toy store. Upon entering the store, my adult facade fell away and I stood wide-eyed, glancing in anticipation at ... read more

An Extra Set of Brains 

by Marc Solomon Knowledge Planning and Coordination for PRTM (Capture SharePoint)

One of the slamdunkiest decisions I've made as an ECM manager is to hire summer interns. I trade on the attraction of my adopted industry (management consulting) to enlist the help of grat... read more

E(CM) 2.0 

by Joe Shepley Consultant for Doculabs (Social Business)

Last post, I kicked off a series that’ll take a hard-nosed, realistic look at how Enterprise 2.0 will impact organizations, not from the ivory tower perspective of a fresh start, whole cloth imp... read more

 

Facebook or Twitter for the enterprise?

Social media is changing enterprise IT.  AIIM research shows that 47% of employees 18-30 years old now expect to use the same type of networking tools with their business colleagues as they do with their friends and family. However many business and IT executives worry about the potential loss of productivity in addition to security and privacy issues by having staff access Facebook and Twitter during working hours. In response, many companies prefer to go for hosted or in-house social messaging systems to ensure they can secure and manage the environment.

Per Atle Skjekkeland, Vice President of AIIM -- “Business and IT executives are now starting to realize that social networks within an enterprise enable a company to react and adapt more quickly.  Social Messaging is the exchange of information in real time by staff and executives. It makes status updates by staff available to the whole network (except if it has been limited to partial networks), which helps colleagues learn what other colleagues are working on, of important events, or relevant information.” 

A new report from AIIM and N:Sight helps companies identify and procure the right solution based on their requirements.

Thomas Koch, CEO of N:Sight, believes that social messaging enables a company to react and adapt more quickly. “It increases transparency of the processes and business activities in which the employees are involved in. Topics and problems are now brought to light, which before were only addressed in discussions and meetings within project teams and departments. Such systems therefore promote the exchange of information, the transfer of knowledge, the solving of problems, and the collaboration in the company.”

 The Social Messaging Vendor Study report supports companies in selecting the right solution based on their requirements. The report produced in partnership with N:Sight in Germany provides a detailed analysis and comparisons of social messaging systems for the enterprise.

 For more information about the new report, visit http://www.aiim.org/Research/Product-Studies/Social-Messaging.

 

8 great #ECM and #e20 blog posts from the #AIIM community expert bloggers - Part 7

SharePoint 2010 for Records Management - Add-On Requirements and Capabilities that take it to the Enterprise 

Mike Alsup Senior Vice President for Gimmal Group

ERM SharePoint

This post describes a set of additional requirements that extend the records management capabilities of SharePoint 2010 to be an enterprise solution that doesn't require a separate content manag...read more

The Social Organization: Part II 

Rich Blank, Management Consultant for Independent

Social Business SharePoint

In my last post, I raised the question that's on all our minds:  why are our professional lives socially challenged?   Having a Facebook business page or Twitter account does not mean you are a ... read more

Glad I am not a customer - sometimes 

Hanns Kohler-Kruner, Principal Consultant for HKK Consulting

Social Business

Well, for the last 6 months I have been cloistered away, well actually it has been a lot longer, trying to get the AIIM Social Business Buyers Guide together. After initial decisions about wh... read more

Putting a Claim on OCR in the Insurance Industry 

Joe Budelli Senior Vice President of Sales for ABBYY USA

Capture

I’d like to invite my colleague, Scott Thompson, senior product marketing manager, to the AIIM Community Blog to discuss OCR and capture use in the insurance industry. When one thinks about ... read more

Is Twitter Going Down? 

Vinicius da Costa Collaboration & Social Media Solutions, A. Director for Kraft Foods

Social Business Capture SharePoint

While one bird singing at a distance is relaxing, a thousand angry birds chirping at your ears at the same time is definitely not fun! In theory a great concept ... read more

Be Careful What You Wish For 

Daniel Antion Vice President Information Services for American Nuclear Insurers

SharePoint

A few weeks ago, we went live with a new process that is being managed in SharePoint. One thing we hadn’t planned for was the fact that we were introducing SharePoint to a few people for the fir... read more

Applying Records Management to User-Generated “Social” Content 

James Watson CEO and Founder for Doculabs, Inc.

ERM Social Business

We’ve all heard that content is exploding.  One big contributor is user-generated content associated with various “social” interactions – wikis, blogs, Tweets, notifications, votes, profiles, et... read more

Is Microsoft Dying? 

Dan Elam VP for IQ Group

ERM

 Are we missing something? In less than a year Apple blew past Microsoft as the most valuable technology in the company in the world and Google and IBM are fast poised to overtake them ... read more