The latest AIIM survey on e-mail management highlights the enormous resources that are being applied in most organizations simply to keep up with the e-mail torrent. 50% of responses spend at least 1.5 hours per day processing e-mail.
In addition, AIIM found that a third of organizations have no policy to deal with legal discovery and 40% might need to search back-up tapes to find emails that could be relevant to litigation. The AIIM survey also found that 84% would have no way to justify why emails of a certain age or type had been deleted. Only 19% have the facility to move important emails into a document or records management system, or a dedicated email management system, and 45% of respondents are still filing their important emails in personal Outlook folders. Click HERE for free access (you just need to register or log-in) to the survey results.
