Yesterday, we talked about the rather feeble state of information management at most organizations. The results are from our soon to be released "State of the Industry" survey. Folks in the press should contact Beth Mayhew for details.
Perhaps one reason for the poor state of information management is reflected in a question we asked about the overall competency of executive management in understanding the challenges related to electronic records facing their organizations. Again on our 10 point scale (with "1" being "they know nothing"), end users give their management an overall average of 5. 29% of end users gave their execs a score of 3 or less.
It's not all hopeless, though. I took a look at the data split by those who have done nothing with regards to document and records management and those who are fairly far down the road in developing an enterprise strategy. The good news is that there is a light at the end of the tunnel. Among those who have done nothing so far, only 7% give their execs a rating of 7 or above on their electronic records competency. Among those who have invested time and effort in changing the situation, the percentage of "RM competent" execs rises more that five-fold -- to 40%.
It's worth taking another look at this EDOC article on developing a risk-based approach to RM.
Comments